When Death Occurs

Experiencing the death of a loved one is never an easy task. Below you will find some useful information as to what to do when a death occurs. When you experience a loss, it is often a good idea to accept the help of a trusted friend act in a supporting role over the next days and weeks.

If you require immediate assistance upon loss of a loved one, please call the Funeral Home at (412) 655-4501 to speak to a funeral director right away. Our funeral directors are available 24/7 to answer any questions you may have and take care of your loved one as we would our own.


Within Hours

When a death occurs at home or in the workplace: contact emergency personnel and/or your loved one's physician if he or she was under medical or hospice care. If no one else was present when the death occurred, you will need to notify the police before the funeral home can take your loved one into their care. 

When a death occurs at a hospital or care facility: professional staff will notify you and contact the appropriate authorities. If you have already given them the name of a funeral home, be sure that the facility intends to notify the funeral home and did not just take the information for their records.

If you are unsure of whom you should notify or what your next steps should be, please call us for assistance in determining the appropriate course of action for your situation.


Within the First Few Days

Talk with your family to decide how you will pay tribute to your loved one. This can be done by reviewing pre-arrangements that were written or conversations had with them. The next step is to meet with the funeral professionals that you have selected to discuss the details of designing a funeral. Bring all pre-arrangement paperwork to the appointment.


What to Expect When Meeting with a Funeral Director

Many details will be covered when you meet with one of our licensed funeral directors. Including but not limited to scheduling visitation and services, collection of vital statistics to create a death certificate, selection of merchandise such as a casket, urn, outer burial container, prayer cards, etc.

It is important that the funeral director can learns everything they can about your loved one to gain an understanding of the person they are honoring. Use this time to communicate your ideas and preferences, share your loved one's life story, revisit memories, and highlight their accomplishments. Our professionals will use this information to guide you in the creation of a personalized, meaningful celebration of your loved one's unique journey.


A Network of Support

Your initial call with our funeral director will allow us to inquire about any pre-arrangements and gather the information we need to transport your loved one to the funeral home, but this is only the first step. We are here to answer all questions you have initially. At later meetings you'll be able to discuss your arrangements in greater detail, but we are always available in your time of need to provide emotional support, a sympathetic ear, and careful guidance.

During a time of loss your greatest resource will be loved ones who want to offer their assistance in any way they can. We encourage you to get in touch with relatives, neighbors, friends, clergy members or other spiritual advisors, and other trusted members of your community. They are often more than happy to prepare food, look after children, help with arrangements, or simply offer a kind word and open arms.


Start Now

Click here to review our Pre-Planning Checklist to help you consider all of your possibilities and gather all of the information you’ll need for funeral arrangements. Then, Contact Us and schedule a time to meet with our staff to discuss your options and design your plan in person.

If you are looking for pre-planning arrangements, please visit our advanced planning page here, or call one of our Advanced Planning Advisors today at (412) 655-4500 x 121 to make your appointment.


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